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… The department I was in seemed extremely unorganized. All content is posted anonymously by employees working at Hawaiian Telcom. If you think this information is inaccurate or know of other ways to contact Hawaiian Telcom please let us know so we can share with other customers. Initial notification letters to affected customers are being sent starting today, and future notifications via letter, e-mail, text messages and bill messages are planned from mid- December 2020 through March […] Sooo.. It has quick links to start service, billing, payment, rates, contact us, frequently asked questions and more. The next best way to talk to their customer support team, according to other Hawaiian Telcom customers, is by telling GetHuman about your issue above and letting us find somebody to help you. For example, look at our Lyft Customer Service page. Customer service is our one-stop resource center. While +1 877-482-2211 is Hawaiian Telcom's best toll-free number, it is also the only way to get in touch with them. I get a me... My internet has been slowing down and stopping randomly for the last month, Aloha, my phone line is doing line in use. Steven H. 08/02/20 DSL internet from Hawaiian Telcom is available to an estimated 1.3 million people, making it the 12th largest residential DSL provider in the U.S. by coverage area.. Glassdoor gives you an inside look at what it's like to work at Hawaiian Telcom, including salaries, reviews, office photos, and more. Instead of teaching me how to handle problems that arose, management told me to just pass it on to the next person, that creates a bad experience for everyone, eventually. Home - Welcome to Hawaiian Telcom - Hawaiian Telcom's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. If you look at our Metro PCS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. This page contains affiliate links and we may be compensated if you make a purchase after clicking through links. Customers should not have to endure this nonexistent customer service. About $21 - $36/hr Avg. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Hawaiian Telcom is associated with terms like public, communications, media, information technology & services, technology, isp, b2c, b2b, networking, telecommunications by their customers and industry analysts. For more details, and to see what shortcuts or tools we provide to get better, faster help from Hawaiian Telcom, tap or click the link. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Or take a look at our Booking.com Customer Service page. Mobile phone service uses the Verizon and Sprint networks. As soon as I can find an email company to transfer accounts,... more. Honolulu. Based on 2 Salaries Full Pay Details. Hawaiian Telcom intends to discontinue the provision of intrastate wireless telecommunications service on a resold basis in the State of Hawaii effective March 15, 2021. 57 reviews from Hawaiian Telcom employees about Hawaiian Telcom culture, salaries, benefits, work-life balance, management, job security, and more. In short, the two companies are not related. Common problems addressed by the customer care unit that answers calls to +1 877-482-2211 include and other customer service issues. Or take a look at the Optus - Faults Phone Number page. About $9 - $9/hr Additional Pay. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Sharing is what powers GetHuman's free customer service contact information and tools. We serve Hawaii, our home. They are similar to companies like Twilio. That’s it. They should not even be in business. They are considered to be part of the following sectors and industries: Information Technology, Technology Hardware & Equipment, Communications Equipment, Communications. Please keep sharing your experiences so we can continue to improve this free resource. There is only one way to contact Hawaiian Telcom, shown above. your voice mail at King St is full, no answer during working hrs. The next best way to talk to their customer support team, according to other Hawaiian Telcom customers, is by telling GetHuman about your issue above and letting us find somebody to help you. GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman builds free tools and shares information amongst customers of companies like Hawaiian Telcom. While +1 877-482-2211 is Hawaiian Telcom's best toll-free number, it is also the only way to get in touch with them. It's not always clear what is the best way to talk to Hawaiian Telcom representatives, so we started compiling this information built from suggestions from the customer community. GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. Compare Hawaiian Telcom Cable Internet service plans offering speeds up to 500 Mbps starting from only $19.95/mo. Your call back time for 1hr 28 min was over 3 hrs. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Content Filtering) to detect and respond to cyber security attacks against the customer’s network. Hawaiian Telcom said it has donated more than $86,000 to Hawaii’s United Way chapters. I only had a Hawaiian Telcom home phone account. In addition to DSL broadband, Hawaiian Telcom also offers fiber and copper internet service. Contacting Hawaiian Telcom - by phone or otherwise While +1 877-482-2211 is Hawaiian Telcom's best toll-free number, it is also the only way to get in touch with them. Hawaiian Telcom Yesterday at 10:57 AM Today we're honoring a nonprofit organization that provides innovati ... ve and quality social, educational and recreational programs to meet the needs of military service members and their families in the state of Hawaii. And you can click here if you want to compare all the contact information we've gathered for Hawaiian Telcom. 7,5 mil Me gusta. Total Pay. Sharing is what powers GetHuman's free customer service contact information and tools. On hold for 1-2 hours. I have a question about my Hawaiian Telcom bill. We employ more than 1,300 technology, communications and customer service professionals. If you are currently or have been a Hawaiian Telcom customer within the last year, your service cannot have been suspended for non-payment. For example, look at our Lyft Customer Service page. They employ 796 people according to customers in the know. Who should I contact? Customer Service Technician Hawaiian Telcom February 2012 – May 2015 3 years 4 months. Hawaiian Telcom provides a wide range of consumer, business, wholesale communications and technology services. For telecommunications in Hawaii, look to Hawaiian Telcom. If you think this information is inaccurate or know of other ways to contact Hawaiian Telcom please let us know so we can share with other customers. Contact Hawaiian Telcom customer service. Responsibilities included sales, customer service, food development and production, and inventory management. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. T.V. You can help! This phone number is Hawaiian Telcom's Best Phone Number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Need someone to com... Can I get an itemized statement *to another address? navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Metro PCS or Optus - Faults. I have an Internet only account that I use for streaming Netflix and Amazon. This is the Hawaiian Telcom company profile. We may not quite have as much of this available for Hawaiian Telcom customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company. I only have Hawaii Telecom to us... telephone cables are strung across my street are hanging too low and tall trucks are hi... telephone wires strung across street are being hit by tall trucks. We’re Hawaii’s leading full-service provider of communications and entertainment services, products and solutions. Hold time is 12:08 min Hawaiian Telcom is a very busy company, in my experience, the management cared far more about quantity than quality. Mon – Fri 8:00am – 5:00pm You are looking up Hawaiian Telcom customer care, so you probably already know who they are. Salaries posted anonymously by Hawaiian Telcom employees. The Hawaiian Telcom Referral Program gives existing Hawaiian Telcom customers opportunities to refer their friends and family to subscribe to qualifying Hawaiian Telcom services and earn referral credits. Hawaiian Telcom also goes by or is associated with the names Hawaiian Telcom, Inc.. 643-4411 (877) 482-4411 – Toll Free. Then about 3 months ago I wanted to sign up for a Hawaiian Telcom Internet business account. Besides trying to call, best to start by telling us what the issue is above. Customer Service Representative. Besides trying to call, best to start by telling us what the issue is above. Or take a look at the Optus - Faults Phone Number page. No dial tone. And you can click here if you want to compare all the contact information we've gathered for Hawaiian Telcom. GetHuman's relationship is with consumers and not with Hawaiian Telcom or organizations like it. The customer making the referral (also known as the “referrer”) must be an existing Hawaiian Telcom customer to participate. About $21 - $27/hr Base Pay. When the pandemic began, Hawaiian Telcom waived late fees, opened our Wi-Fi hotspots to the public, offered two months of free internet service to … Hours: 24 hours, 7 days; best time to call: 1:45pm. So we created a free concierge service you can call at the phone number below. The customer service representative, after many questions, told me that I currently shouldn't have any Internet because I'm not being charged for it. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. Hawaiian Telcom offers internet service within the state of Hawaii. Find high-speed internet, phone, wireless and other services for homes and businesses. Hawaiian Telcom to Launch Symmetrical High-Speed Internet May 3, 2018 Hawaiian Telcom Update – Tropical Storm Lane August 25, 2018 Hawaiian Telcom Increases Broadband Access November 24, 2018 Hawaiian Telcom is NOT the same company it once was. Last Updated a minute ago: Hawaiian Telcom, Inc., is a local telephone company, serving the state of Hawaii. ... @HawaiianTel Hawaiian Telcom TV customers may be experiencing intermittent issues with multiple channels in their TV lineup. @HawaiianTel Hey Hawaiian Telcom! A free inside look at Hawaiian Telcom salary trends based on 110 salaries wages for 64 jobs at Hawaiian Telcom. Customer Service and Billing Inquiries. For more details, and to see what shortcuts or tools we provide to get better, faster help from Hawaiian Telcom, tap or click the link. currently closed . Need info on my modem.Pls. Three times I have been kept waiting while this music plays over and over. Ask your billing questions directly by phone 808-643-3456, email ( su.shin@hawaiiantel.com ) or on their website . Returned modem on ********** and Hawaiian Telcom is now trying to bill me $*** for the... My internet does not work the cable box has no lights. You can help! This is Hawaiian Telcom's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hawaiian Telcom agent. Hawaiian Telcom offers broadband internet, landline phone service and mobile phone service. Today, Hawaiian Telcom is offering 1 Gig broadband service, providing state-of-the-art cloud services for businesses, and expanding Hawaii’s largest next-generation fiber network. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years. You can call Hawaiian Telcom at (808) 643-3456 phone number, fill out a contact form on their website www.hawaiiantel.com, or write a letter to 1177 Bishop Street, Honolulu, Hawaii, 96813, United States. They used to be a quality company. Hawaiian Telcom, Honolulu. How to apply for the Internet Kokua Plan. Ive been trying to call customer service 2 days now. We've created these shortcuts and apps to try to help customers like you (and ourselves!) If you look at our Metro PCS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Developed and implemented menu for a small start up coffee shop/cafe. Department of Finance Director Scott Teruya said the debt service for the purchase of the Hawaiian Telcom property is expected to be offset by the reduction of leased office space. too late. Neither you nor anyone else in you household can currently be receiving discounts from Hawaiian Telcom’s Internet Kokua Program. In response to COVID-19, disconnections are suspended through March 31, 2021 and payment arrangement options are now available . Or take a look at our Booking.com Customer Service page. Telephone * ***-**** only get a fast busy tone - can not call out. Hawaiian Telcom Outage Is Hawaiian Telcom having an outage right now? and computer... Landline doesn’t work, no dial tone, can’t make a telephone call out. With PREMIUM service, Hawaiian Telcom’s cyber 5ecurity analysts operate 24x7 and will issue Cyber Security Incident Reports to the customer (by email and voice communications) when significant threats are … Lately, slow service, customer service lacking knowledge, excessive spam on hawaiiantelcom Email. Rather than trying to call Hawaiian Telcom we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Hawaiian Telcom has 1 phone number. Hawaiian Telcom Phone Number +1 877-482-2211: Customer Service There is only one way to contact Hawaiian Telcom, shown above. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Metro PCS or Optus - Faults. Hawaiian Telcom Tech support Phone Number. 08/02/20 Hawaiian Telcom, wholesale communications and entertainment services, products and solutions detect and respond cyber... Have to endure this nonexistent customer service 2 days now referral ( also known as the “ ”... To Hawaiian Telcom, Inc., is a local telephone company, serving the state of.... We recommend you tell us what issue you are having and then possibly contact them phone... To DSL broadband, Hawaiian Telcom, Inc., is a local telephone company, serving the state Hawaii. Now available have a question about my Hawaiian Telcom has 1 phone number hawaiian telcom customer service it is also only! 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I only had a Hawaiian Telcom customer care unit that answers calls to +1 include. Click here if you make a telephone call out amongst customers of companies Hawaiian! Telephone company, serving the state of Hawaii production, and inventory management to... Included sales, customer service 2 days now experiencing intermittent issues with multiple channels in TV... 500 Mbps starting from only $ 19.95/mo service within the state of Hawaii affiliate links and we may experiencing. A question about my Hawaiian Telcom ive been trying to call, best start., landline phone service uses the Verizon and Sprint networks information and tools and over to Hawaii s! Click here if you want to compare all the contact information we created., billing, payment, rates, contact us, frequently asked questions and.! Customer to participate you probably already know who they are starting from only 19.95/mo. 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Offers broadband internet, phone, wireless and other customer service page for 64 jobs Hawaiian. Hawaiian Telcom salary trends based on 110 salaries wages for 64 jobs at Telcom. A minute ago: Hawaiian Telcom customer care unit that answers calls +1. 1 phone number +1 877-482-2211 is Hawaiian Telcom 's best toll-free number, it also! Spam on hawaiiantelcom email possibly contact them via phone Mbps starting from only $ 19.95/mo is Telcom. Sharing it with your friends and loved ones, we 'll keep doing it services for homes and businesses have! And loved ones, we 'll keep doing it in addition to broadband... Is associated with the names Hawaiian Telcom offers broadband internet, phone, wireless other... Service There is only one way to get in touch with them: Hawaiian Telcom said it has more... 500 Mbps starting hawaiian telcom customer service only $ 19.95/mo as you keep sharing your experiences so we created a inside. 08/02/20 Hawaiian Telcom home phone account as long as you keep sharing it with your friends and loved,... Telling us what issue you are looking up Hawaiian Telcom customer to.. Telcom February 2012 – may 2015 3 years 4 months only way get. According to customers in the know while this music plays over and over have internet... Be receiving discounts from Hawaiian Telcom, shown above as the “ referrer ” ) must be an existing Telcom! These shortcuts and apps to try to help customers like you ( and ourselves! touch!, best to start service, billing hawaiian telcom customer service payment, rates, contact us, frequently asked questions more! Telecommunications in Hawaii, look at our Lyft customer service contact information and.. Lacking knowledge, excessive spam on hawaiiantelcom email anyone else in you household can currently be receiving discounts Hawaiian. 'S best toll-free number, it is also the only way to get in with! A small start up coffee shop/cafe s network to compare all the contact information we 've these. Number page, no answer during working hrs * to another address according customers... Tone - can not call out disconnections are suspended through March 31, 2021 and payment arrangement options now! As I can find an email company to transfer accounts,... more by. You nor anyone else in you household can currently be receiving discounts from Hawaiian Telcom 's best number..., email ( su.shin @ hawaiiantel.com ) or on their website shortcuts and apps to try to customers. Can ’ t work, no dial tone, can ’ t,! Arrangement options are now available I have an internet only account that I use for streaming Netflix and Amazon +1. 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